Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you inquire about equipment, request support, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, company information, and business details.

We also automatically collect certain information when you use our website, including your IP address, device information, browser type, pages visited, and referring URLs. This helps us understand how our services are used and improve the user experience.

2. How We Use Your Information

We use the information we collect to provide equipment information, process inquiries, send technical support, and communicate with you about products, services, and industry updates.

We may also use your information to personalize content, perform analytics, prevent fraud, and comply with legal obligations. With your consent, we may send you marketing communications that you can opt out of at any time.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential and use it only for specified purposes.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.

5. Lawful Basis for Processing

We process your personal information when at least one of the following applies: (i) you have given consent; (ii) processing is necessary to perform a contract or take steps at your request before entering into a contract; (iii) processing is necessary for our legitimate interests and not overridden by your rights; (iv) processing is necessary to comply with a legal obligation.

6. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including the right to access, correct, delete, or restrict the processing of your personal information, and the right to data portability and to object to certain processing. You may also withdraw consent where consent is the legal basis.

To exercise these rights, please contact us using the details in the Contact section below. We may need to verify your identity before responding to your request.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the nature of the information and our legal requirements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where we transfer personal information internationally, we implement appropriate safeguards (such as standard contractual clauses) to protect your data in accordance with applicable laws.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to improve site functionality, analyze usage, and enhance your experience. For more details about how we use cookies and how you can manage your preferences, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically for the latest information about our privacy practices.

11. Children's Privacy

Our website and services are intended for business use and are not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Data Subject Requests

You may submit requests to access, correct, delete, or restrict processing of your personal information by contacting us. Please include sufficient details to help us identify you and the information you are requesting. We will respond within the timeframes required by applicable law.

13. Third‑Party Links

Our website may contain links to third‑party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third‑party sites you visit.

14. Data Protection Officer

If required by applicable law, we may designate a Data Protection Officer (DPO). To contact our DPO or privacy team, use the contact details provided below and include "DPO" in the subject line of your message.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: